Frequently Asked Questions
Please stand outside with a clear view of the sky. The very first GPS fix can take minutes since fitbit has to know where it is in order to know which satellites to check for. more tips on Fitbit.com
Versa 1, Versa Lite and Versa 2
These devices don't have an inbuilt GPS and therefore a constant connection with the phone must be present. You will actually get the distances from your phone to the green instead of your wrist. Keep your phone near or in your pocket.If you walk away too far from your phone, the GPS update stops. Make sure the Fitbit app on your phone configured with these settings:- Allow Always access to location
- Allow to run in background
- No battery optimization is performed on the fitbit app as it can kill the app processes.
The Fitbit phone connection has always been buggy. I hope fitbit will improve this. Restarting the app might work. Make sure that Bluetooth is turned on on your phone.
First of all, check if your course exist at fitbitgolf.com/?p=list If it really does not exists, please fill in the form below. Please specify the Name of the course, the address, number of holes.
If there is a phone connection and gps fix. The courses should be found within 10 seconds. Otherwise, restart the app. If the problems persists,